Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
KEY RESPONSIBILITIES
MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY
- Achieve monthly and annual sales targets.
- Focus on the make-up axis as a key driver
- Assist in setting up and driving sales at events/launches/retailer activities once certified by DG
- Provide feedback on sales/customer related issues or concerns timeously.
BRAND MANAGEMENT
- Monitor competitor activity, stay up to date with current industry trends.
- Ensure that hygiene and safety standards are maintained according to brand requirements at all times.
- Adhere to and maintain brand standards at all times.
STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS
- Ensure that stock is merchandised according to merchandising guidelines.
- Report out of stock to line manager daily to drive sales and maintain an exceptional client experience.
- Execution of all responsibilities with regards to stock administration, stock loss prevention, stock level control and management.
- Implementation and adherence to operating procedures and policies at all times.
- Ensure adherence to asset control and security procedures.
- Execution of all responsibilities with regard to point of sale.
CUSTOMER EXPERIENCE
- Provide exceptional and consistent client experience to all customers.
- Uphold and reinforce the Customer journey and experience standards.
- Build relationships, loyalty and inspire confidence in customers by creating unique make-up looks.
- Use expert makeup skills when demonstrating products to customers.
- Share make-up tips, expert knowledge, current trends and provide customers with a personalized, educational experience.
- Drive increased customer database (attraction of NEW customers).
- Implementation of CRM processes and procedures.
TEAMWORK
- Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable.
- Focus on make-up axis, however, still maintain a BC role in fragrance to achieve brand targets as set out by the company
- Support and assist new team members with onboarding and orientation.
- Ensure that exceptional; consistent standards are maintained.
- Live the company and brand values.
ADMINISTRATION
- Complete daily tracking sheets/reports and submit as required.
- Provide retail reports and updates as required.
- Assist the Store Manager and Assistant Manager as required.
REQUIREMENTS/QUALIFICATIONS
- At least 3 years’ cosmetics experience within a retail environment
- At least 3 years’ advanced make- up experience
- Certificate in Make-Up is compulsory
- Must be able to demonstrate expert knowledge and current industry trends
- Must be a team player, an active learner and problem-solver
- Must be willing to work weekends and shifts as required by the retailer
- Must have own transport
