Maintenance Technician – Pretoria at Alstom February, 2024

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Alstom has been present in South Africa for more than a century. During these years the company provided a wide range of products and technologies which helped develop the country’s infrastructure. Alstom provided equipment for 12 of South Africa’s 13 coal-fired power plants and for the only nuclear power plant, but it also played a historical…

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Maintenance Technician – Pretoria

Job Purpose

To provide technical support to the customer during commercial service, during preventive and corrective maintenance before and after warranty.

Job Requirements

  • The job involves frequent mobility, with work in several depots, and at times on the train corridors.
  • To carry out technical support and maintenance on 24/7 shift & on-call basis (day, night, weekends).

Minimum Requirements

  • National Diploma (S4) qualification in Electrical/Electronic Engineering.
  • Industrial/ Technical background with 2 to 3 years’ experience preferably in the railway industry.
  • Computer literate (Word, Excel, PowerPoint).
  • Ability to communicate effectively across all levels. English fluency .
  • Flexible and Adaptable. Can adapt to new ideas, new issues.
  • Conscientious. Meets proposed deadlines with ability to work under pressure.
  • Team Player. Supports team members, Spirit of “Team Trust Action”.
  • Desire to learn and develop.
  • Decisive. Obtains and uses necessary information to make decisions.
  • Ability to Coach others (occasionally share skills/information with others).
  • Self-Motivation. Is inspired by the job at hand and inspires others to achieve agreed goals.
  • Logical and organized.
  • Autonomous.

Main Responsibilities

  • Supporting/Interfacing with Engineering Department for the analysis of all data coming from the field for the purposes of resolution of technical problem on the on trains.
  • Reporting of all the anomalies found in commercial service and organization of the same in official reports to be sent to all company function • Interface with the customer and the technical fleet management to deal with all emergencies possible arising during the commercial service.
  • Supporting the customer in corrective and preventive maintenance execution by:
  • Coaching and training the customer on executing maintenance tasks, following procedures delivered by Gibela Engineering team upon request.
  • Answering to all requests addressed by the customer – by call or directly at technical support desk.
  • Train preparation, all levels of diagnostic on trains/CFM or use of on-board computerized equipment/working manuals, troubleshooting guide and train system knowledge.
  • To troubleshoot and repair the GIBELA Rolling Stock, in line with specified Quality procedures. This will require manual work and sometimes working on powered up trains in a safe and controlled manner.
  • To carry out such work in accordance with strict Health & Safety procedures as laid down by legislation and the Company Health & Safety policies.
  • To carry out train preparation, all levels of diagnostic and work arising involving the use of onboard computerized equipment/working manuals, troubleshooting guides and train system knowledge.
  • To undertake other duties as specified by the Team Leader and Depot Manager.
  • To adhere to Company procedures especially in relation to Quality and Health & Safety.
  • To read reports and manuals as and when required.
  • To report accidents/incidents, and the work done to repair the Trains.
  • To drive company vehicles when required and applicable
  • To obtain and maintain a Depot Track Competence license.
  • To train new members of the team.
  • To assist the Reliability team and the Field Engineer to understand the root cause of complex failures.

Measurements (KPI’s)

  • Achievement of Quality Cost Delivery Commitments and EHS.
  • Demonstrate good understanding of customer- supplier relationship. 
  • Respect of EHS and Quality policies.
  • Continuous improvement of tasks executions.
  • Technical performance for customer corrective and preventative team
  • 24 hours repairs for any defect upon receiving the train for repairs.
  • Right Diagnosis of the repair to be done to solve the defects.
  • Root cause investigation of complex failures.
  • Understanding of the Train sub-systems and reading of train schematics.
  • Ability to train and coach the customer technicians on fault finding.
  • Autonomy, Spirit of “Team Trust Action”
  • Help desk Measurement.

Method of Application

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