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KEY JOB ACCOUNTABILITIES:
- To achieve customer satisfaction, revenue generation, and long-term account goals in line with the company vision and values
- Visit existing customer base/accounts
- Present and sell company products and services to current and potential clients
- Follow up on new leads and referrals resulting from field activity
- Identify sales prospects and contact these and other accounts as assigned
- Establish and maintain current client and potential client relationships
- Identify and resolve client concerns
- Develop and implement special sales activities to reduce stock
- Achieve targets through the implementation of marketing/sale strategies
- Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made
- Complete administration relating to the sales function
- Prepare paperwork to activate and maintain contract services
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
- Feedback on competitor activity, price surveys & promotions
- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff
- Educate Chains on L’Oréal products, etc
- Maintain sales materials and current product knowledge
- Manage account services through quality checks and other follow-ups
- Implement Planograms
- Maintain merchandising in-store as per agreed layouts of the brand
- Direct external merchandisers accordingly
TECHNICAL / PROFESSIONAL & PERSONAL COMPETENCIES REQUIRED:
- Masters commerce fundamentals
- Activates business drivers
- Pursues turnover and profit optimization
- Stays up to date with market, consumers & competitors
- Builds on categories shopper insight
- Develops customer-centric business
- Collects and connects comprehensive knowledge about the retailer
- •Influences the retailer
- Builds retailers’ development plans
- Manages intermediate agent relationships
- Adapts brand distribution strategy
- Collaborates across functions
- Problem solving skill
- Manage work volumes, strategize, deal with difficult customers and other job specific challenges
- Planning / Computer literacy / Sales skills
EDUCATION, KNOWLEDGE & EXPERIENCE REQUIREMENTS:
- Relevant Qualification.
- Computer literate & proficient on MS Office Suite (Excel, Microsoft office, Power Point).
- Must have experience in managing Sales Agents and Beauty advisors.
- Understand the fundamentals of Sales and Merchandising.
- Understand layouts/flows and planograms.
- Excellent communication skills written and verbal.