Job: Telelr/Cash Officer at Neptune Microfinance Bank
Provide splendid customer service to customers in a friendly and courteous manner at all times
Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly
Participate in marketing and awareness campaigns in the bank to create an enlarged customer base
Ensure that customers' confidential information is properly protected and only used for official purposes
Channel complex customer complaints and challenges to the right quarters for effective resolution
Execute all other jobs as assigned by the team lead, head of operations and management.
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