Job: Supply Side Officer at New Incentives

Job: Supply Side Officer at New Incentives

Key Duties and Responsibilities

  • Daily review of the various platforms from which supply-side issues can be identified and update of all supply-side logs.
  • Continually engage and communicate with FMs or LCCOs of clinics or LGAs with cases to investigate, identify actions already taken, and ascertain status of supply-side cases.
  • Develop and disseminate supply-side reports to team members on a daily basis via email.
  • Follow up with team members on a daily basis and take action to resolve supply-side issues, identify case status, and update the supply-side logs.
  • Conduct phone calls with all LCCOs and Apex Clinic Officers in charge of vaccine distribution at LGAs and clinics, respectively, on alternating weeks.
  • Weekly update of the Master case log.
  • Provide supply-side verbal reporting and active participation during the twice weekly government relations team meeting.
  • Engage with supply-side government stakeholders to advocate program and supply-side followup.
  • Provide innovative recommendations and ideas on how to minimize or eradicate supply stockout and runouts.

Security Awareness:

  • Report all security incidents in areas of operations, including incidents that do not directly affect staff and/or operations.
  • Take responsibility for personal safety and the safety of team members, as applicable, in the field.
  • Read and understand all Security documents in the context of operations, including SOPs and Country Security Plan.

Other Duties:

  • As assigned by leadership (Less than 5% of role).

Key Performance Indicators

  • Rate of reduction in:
    • monthly number of stockouts
    • monthly number of rankouts
  • Rate of responsiveness to stockout and runout cases:
    • on the supply-side dashboards
    • Identified during calls to LCCOs
    • Identified during calls to apex clinics
  • Rate of adherence to:
    • daily updating of the clinic, apex clinic or LGA case logs before night fall
    • Weekly updating of the master case log before the preceding Monday
    • Timely daily reporting to team members via email before 5pm

Key Requirements
Education and Work Experience:

  • HND or Bachelor’s Degree in any field.
  • Holding a similar position in the NGO sector will be advantageous.
  • 1 – 3 years relevant experience in an NGO.
  • The candidate must be a resident or willing to relocate to Sokoto or Bauchi.

Skills and Competencies:

  • Good understanding of trends, challenges, opportunities, and regulations relating to the development sector
  • Strong communication skills (verbal and written) in Hausa.
  • Strong interpersonal skills.
  • Strong customer service and people management skills.
  • Strong problem solving skills.
  • High ethical standards and integrity.
  • Ability to manage multiple priorities.


Click Here To Apply

Latest News