Job: Mobile Teller (Lagos) at La Fayette Microfinance Bank Limited, Advans Nigeria

Job: Mobile Teller (Lagos) at La Fayette Microfinance Bank Limited, Advans Nigeria

Start Date: 18/07/2022

Main Responsibilities
Manage a portfolio of clients:
Build a portfolio of clients by:

  • Proposing the service to existing Advans clients
  • Prospecting potential clients at their business places and following up through regular contact with prospects
  • Monitor the deposits of the clients under supervision.
  • Grow the individual deposit portfolio in line with the targets set by the Management by offering quality service and selling products that fit the particular clients’ needs.
  • Accordingly answer clients’ questions and complaints related to Advans LFMFB products and services.
  • Participate in the promotion of Advans LFMFB products and services by informing prospects as well as clients.
  • Identify clients’ needs and propose new products/services to management.

Field Cash Collection activities:

  • Organize an efficient daily collection schedule with clients in the portfolio.
  • Collect clients’ deposits, and transfer the money collected directly into clients’ accounts via the BankOne technical application on the phone.
  • Ensure all cash transactions are done according to Advans LFMFB policies and procedures.
  • Respect AML/KYC policies by identifying all the clients and reporting any suspicious transaction.
  • Strictly adhere to the MIS requirements when registering all cash transactions in the MIS system.
  • Report any cash shortage or overage to the CSS and Deposit Team Lead
  • Encourage clients to make deposits on their Advans account.
  • Liaise with Client Officers on clients interested by the Mobile collection service for saving.
  • Create new clients and accounts on the field.

Organization and control:

  • Cash counts and controls: ensure and control the conformity of transactions with collected cash and monitoring tools.
  • Ensure compliance of all operations performed with Advans policies and procedures.
  • Share information and best practices with other Mobile Tellers.
  • Report all the issues related to the job to the CSS and Deposit Team Leader.

Profile

  • An OND/ NCE graduate from an accredited polytechnic or college of education.
  • Must have completed his/her industrial training.


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