Job: Key Account Manager Vacancy at a Manufacturing Company – Key Account Manager
Our client, a distinct player in the manufacturing industry seeks to engage the services of a Key Account Manager
Key Responsibilities
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Performs other related duties as assigned
Requirements
- BSc/BA in Business Administration, Sales or relevant field
- Four to five years’ previous work experience in sales, management, key account management, or relevant experience
- Strong communication and interpersonal skills with aptitude in building relationships with
- professionals of all organizational levels
- Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
- Strong negotiation skills, with ability follow-through on client contracts
- Ability to multitask and manage more than one client account
- Proven results of delivering client solutions and meeting sales goals
- Excellent organizational skills
- Ability in problem-solving and negotiation