Duties and Responsibilities
Effective Processing of Job Cards:
Generate job cards for agricultural equipment scheduled for servicing or repairs, ensuring accurate information is included.
Initiate job cards per the Workshop Manager's directives, including member cards, claims, and fleet maintenance records.
Oversee repair tasks by technicians, meticulously documenting activities for tracking and reporting.
Input equipment details, customer information, and maintenance records into the database.
Log hours worked, including kilometres, travel time, and labour hours, into the job card system.
Continuously update job cards to reflect changes in equipment status, customer requests, or technician notes.
Facilitate communication between technicians and service managers, providing clear and complete job card information.
Act as a liaison between customers and technicians to clarify instructions or gather additional details when necessary.
Verify that all tasks are completed before closing job cards and address any discrepancies.
Maintain communication with customers to update them on equipment status, estimated completion times, and any additional service requirements.
Ensure job card processes comply with industry regulations and safety standards.
Suggest and implement improvements to enhance job card efficiency.
Administrative Task Execution:
Generate reports on completed jobs, outstanding tasks, and service histories.
Check and work through various reports, ensuring accuracy and completeness.
Log and manage claim reports, ensuring proper distribution to relevant stakeholders.
Archive and store job cards and related documents for easy access.
Maintain accurate filing systems to comply with record-keeping standards.
Assist with inventory records related to equipment parts and materials.
Regularly update job card and claims registers with accurate information.
Assist with ad hoc administrative tasks and handle inquiries effectively.
Requirements
National Senior Certificate
Code 8 driver’s license
1-2 years of administrative experience (agricultural equipment industry preferred)
Basic knowledge of agricultural equipment and maintenance
Click Here To Apply