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Job Specification
- Reporting to the Manager Retail Store, the incumbent would be responsible for aspects of a retail store, which includes assisting the Manager in overseeing sales, staff, inventory and operational & administrative systems and controls.
Minimum Requirements
- NQF 5 Diploma
- 3 years related experience in retail sales with a proven track record in a supervisory capacity
- Ability to effectively communicate and/or negotiate with high level of proficiency
- Excellent MS Office skills and knowledge POS systems
Key performance indicators
- The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.
Growth
- Ability to execute in a diverse environment by building a deep understanding of the company’s products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
- Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays
Optimisation
- Assist the manager in maximizing profitability to meet sales goals and targets
- Maintain proper stock control, i.e stock counts and reconciliations
- Promote high levels of customers satisfaction by addressing customer complaints
- Compliance with internal company policies, procedures, processes, and external regulations
Leveraging Culture & Diversity
- Ability to supervise a high impact team and collaborate with different stakeholders
- Building trusting relations and inspire relations amongst the internal and external stakeholders
Digital Transformation
- Assist with the automation/optimization of digital processes and inventory control platforms
- Assist with the development consumer-facing content across a variety of segments to publicise the company’s products & brands
Key leadership attributes
The incumbent would need to have the ability to progress and add continuous incremental value – having impact!
- Dealing with complexity
- Sound pragmatic judgement
- Self – awareness
- Achievement orientation