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Key Performance Areas
Process Management: Retirement Fund and Terminations (permanent and contract)
- Administer Provident Fund withdrawal procedures for retirement, resignations, secondments, retrenchments, dismissals and divorce order claims by following the relevant authorisation routes and processes.
- Provide support, information and advice relating to retirement fund pay-outs to employees terminating service, and resolve employee queries wrt Necsa Retirement and Preservation Funds.
- Process Beneficiary Nomination forms for MOMENTUM, GLI and SANLAM Preservation Fund.
- Administer and maintain the workflow system and other HR administration processes to ensure effective flow of information.
- Administration of leave information of contract workers on DRL System and advice Payroll on leave balances to be paid out or deducted.
- Prepare and submit all relevant documents regarding terminations to the Payroll Department.
- Inform members of continuation of medical aid membership, new premiums, policy rules, correct forms, etc.
Medical Aid Administration (in service and pensioner members)
- Maintain medical aid scheme administration, and assist in communicating, interpreting and clarifying scheme rules, benefits, and policy to members.
- Act as point of contact between the medical scheme, members, brokers, the Medical Scheme Committee and the Pensioners Forum, to ensure alignment, intermediation and optimal service delivery to all parties.
- Consult with medical scheme administrators, brokers, members and committees with regards to member medical aid queries.
- Reconcile medical scheme payment schedules between Necsa finance department and medical schemes.
- Provide Momentum with the required information for the forecasting of Necsa, NTP and Pelchem’s PRMA (postretirement medical aid) liabilities.
- Provide reports on the movement of new retirees and all the deceased members to the Pensioner Forum members and respond to all queries regarding the pensioner members.
- Recommend changes/improvements and possible termination of rules/benefits wrt medical scheme rules and benefits to the Medical Aid Scheme Committee.
Onboarding and Maintaining HR Administration
- Process and maintain HR data of all categories of staff and contract workers on the HR system for the duration of their employment/contract.
- Capture all new permanent/contract workers/ PSP’s and consultants on DRL System.
- Maintain and update DRL System with information and status changes regarding salary increases, promotions and allowances.
- Advise the Payroll Department of all salary increases and promotions of permanent employees or any other changes, including salary increases of contract workers, and update the HR system accordingly.
- Calculate the leave credits and UIF, and advice Payroll on termination of employment or completion of a contract appointment.
- Maintain and update the DRL system with information changes (biographic data) pertaining to permanent staff and contract workers on an ongoing basis.
- Keep record of all contract workers’ information (hard copies).
JOB REQUIREMENTS
Key Knowledge & Skills
- Knowledge of relevant Necsa policies and procedures and the interpretation thereof.
- Knowledge of legislative and regulatory requirements wrt medical schemes and retirement funds.
- MS Office.
Competencies (Job Specific and Behavioral)
- Analytical Thinking & Attention to Detail
- Customer Service Orientation
- Good verbal and written communication skills
- Time & Self-Management
- Drive (Results Orientation)
- Resilience & Stress Management
- Relationship Building
- Interpersonal Sensitivity
- Teamwork
Requirements
MINIMUM QUALIFICATIONS AND EXPERIENCE:
- National Diploma Human Resources Management or equivalent (NQF 6).
- Minimum 3 years’ experience in HR and Benefits administration.