Head of Operations at High Perfomance Consulting

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Our forte is delivering consulting and training solutions on subjects like Performance Management, Corporate Retreats, Strategy Sessions, High Performance & Workplace Effectiveness, Emotional Intelligence, Outstanding Service Delivery, Effective Communication, Leadership, Team Work, Corporate Culture Infusion and Life/Executive coaching.Job Summary

The Head of Operations will be responsible for overseeing daily activities across functions in the organization and also managing established procedures.  
The ideal candidate will have  ability to create and maintain an efficient system of operation to support the business needs.
The candidate should be comfortable multitasking and working cross-functionally with different business units.
The ideal candidate will have previous experience in related fields. 

Responsibilities

Effective Systematic implementation and alignment to all processes
Establishes quantitative and qualitative metrics, guidelines, and standards by which the organizational efficiency and effectiveness can be evaluated as well as identifies opportunities for improvement.
Reviews, analyzes, and evaluates business procedures.
Implements policies and procedures that will improve day-to-day operations.
Leads coordination and integration of efforts among Human Resources, Communication, IT, Facility and Finance to produce smoother workflow and more cost-effective business processes.
Strategic Planning and Achievement of Goal
 Develop strategy for the company’s IT infrastructure and ensure smooth delivery and operation of IT services by monitoring systems performance
Team Management and Alignment
Goal Achievement
Monitoring and Reporting
Strategic lead on High Profile Projects
Office Management
Oversee and manage Operational Budget
 Oversee the financial strategic planning of the company by evaluating its security and potential risks

Required Skills

Must have strong organizational skills and ability to prioritize multiple tasks seamlessly with a strong attention to detail.
Must possess very strong interpersonal skills and the ability to manage relationships.
Excellent written and verbal communication skills
Must be tenacious, loyal and trustworthy
Decision-making and problem-solving skills

Qualification and other requirements

Bachelor’s degree in Business Administration or related field
A Post-Graduate Degree or Professional Certification is an added advantage
Extensive and diversified background with a minimum of 10 years’ work experience of which at least three (3) must have been at a managerial/supervisory level
Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and social media web platforms)

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