First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.
The Bank has been named “The Best Bank Brand in Nigeria” four times in a row – 2011, 2012, 2013, 2014 – by the globally renowned “The Banker Magazine” of the Financial Times Group; and “Most Innovative Bank in Africa” in the EMEA Finance African Banking Awards 2014. FirstBank’s brand purpose is to always put its customers, partners and all stakeholders at the heart of its business, even as it is poised to standardise customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision “To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on FirstBank’s inherent values of passion, partnership and people, to position our customers first in every respect.JOB OBJECTIVE(S)
Supervises the payment and receiving of cash from the Tellers and Domestic Banking Operation whilst ensuring efficient Cash and ATM management.
DUTIES & RESPONSIBILITIES
Supervise all cash unit activities (Teller and ATM management)
Carryout regular spot checks in the Teller’s cubicle to evacuate excess cash, prevent voucher suppression or fraud of any kind.
Second key custodian to ATM / Breaking of ATM combination.
Keep custody of the ATM combination if he is not also the ATM Custodian.
Manage all vault activities; Vault in/out activities, vault cash indent /requisition, vault cash evacuation via the Cash Requisition workflow and ensure that proper approval is sought in cases where overnight vault limit (Naira / FCY) will be exceeded for any reason.
Receive and handling of Teller cash requisition.
Ensure cash evacuation for Tellers- when above their limit threshold, 1M for tellers and 5M for bulk tellers.
Modify /approve cash transactions above subordinates’ limit.
Ensure that all reversed transactions are signed and stamped by two authorized officers.
Ensure prompt handling of cheque confirmation. – for account owners (self) and for 3rd part by RMs or customer service unit.
Review customer account history for unusual lodgments / payments prior to payment or collection.
Supervise the reconciliation of all Tellers and ATM till.
Ensure that branch ATMs are always fully functional; In the case of faults, guarantee timely and efficient solution management measures are in place. FLM should be carried out but if unable to resolve, issues should be logged against ATM support and follow through for resolution.
JOB DESCRIPTION
Monitoring of the volume of cash in circulation and vault -prompt evacuation of excess cash to the HUB and seek for temporary insurance cover when overnight vault cash limit is exceeded.
Ensure the Provision of cash for all Agencies / QSPs that act as a mini branch
Drive the provision of equipment like; Note counting machines, ATM machines, computer systems etc. when and where needed
Approval of salaries and payment schedules on I-Teller.
Supervision of transfers inter and intra bank transfers, NEFT, foreign transfers (CREMIT) on
Payment HUB or IBPS.
Processing of PTA/BTA, FORM A, FORM Q on Payment HUB or IBPS after the customer has applied on TRMS workflow and request has been approved.
Supervision and approval of collections transactions on all collection’s platforms (paydirect, first collect, E-bills etc)
Rendition of monthly proof of accounts to ICEG
Monitoring and regularization of all nilling accounts -PROXY, unapplied inward cheques, unpaid cheques, salary holding suspense etc.
Supervision/monitoring of FD and Treasury bills bookings
Rendition of Cash count certificates as requested by ICEG
JOB REQUIREMENTS
Education
Minimum Education: First Degree in any discipline
Experience
Minimum experience – Four years relevant working experience
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