The AHI Residence is an 18-room Bed &Breakfast, non-smoking, non-alcohol serving facility located on the Lagos Mainland.
The AHI Residence is designed for professionals who require a serene and comfortable accommodation for strategic retreats, seminars, workshops, business meetings, academic or intellectual reflection and output especially those using the adjoining halls and meeting rooms at Action Health Incorporated’s (AHI) office complex.Job Summary
We are seeking a proactive, well-organized, and friendly front desk receptionist with a talent for social media and communication.
The ideal applicant will serve as our guests' initial point of contact, guaranteeing a cordial greeting and prompt service.
They will also assist our marketing and promotional endeavors by upselling to visitors.
Key Responsibilities
Warmly greet guests and efficiently manage check-in and check-out procedures.
Handle phone calls, reservations, and guest inquiries with a positive attitude.
Provide information on hotel amenities, local attractions, and hotel services to guests.
Coordinate with other departments (housekeeping, concierge, etc.) to ensure a seamless guest experience.
Perform basic administrative tasks such as record-keeping and handling guest feedbacks.
Required Qualifications & Skills
A minimum qualification of OND
Excellent verbal and written communication skills.
Great in using Microsoft Office (Excel and Word).
Strong organizational and multitasking abilities.
A proactive and friendly personality with a knack for problem-solving.
Experience in marketing or content creation is a plus.
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