Front Desk Officers at Alpha Mead Group

We are a Total Real Estate Solutions Company with operations in more than 10 African Countries and certified to international standards (ISO 9001:2015) by UKAS.Job Description

Provide exceptional customer service experience to guests coming into the facility
Provide administrative support to various departments • Redirect phone calls to the appropriate department and takedown messages.
 Receive letters, packages, etc. and distribute them to the intended recipients
Work with the facility manager in ensuring facilities are clean and tidy
Keep updated records and files
Oversees and administers the day-to-day activities of the office; develops policies, procedures, and systems that ensure productive and efficient office operation.
Supervise cleaning staff to ensure the environment is tidy and welcoming
Manage database of customers or clients coming into the facility
Ensure meeting and board rooms are in good condition before usage
Responding to inquiries from internal and external staff in a timely manner
Organizing an efficient filing system for maintaining confidential and important admin documents
Manage files such as job files, vendor files, and other files related to the company’s operations.
Oversee maintenance of office facilities and equipment. • Proper documentation of invoices and receipts
Carry out other tasks as assigned by the Admin Manager

SPECIFICATIONS

First degree in any field
Minimum of 1 years of experience as an office administrator
Experience with MS Office, especially MS Word and MS Excel
Strong multitasking skills with the ability to prioritize tasks
Problem-solving skills with a keen eye for details
Exceptional time-management and organizational skills
Strong verbal as well as written communication skills

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