Mopheth Group. is a Nigerian organization unique in her divine foundation with a world class culture. At Mopheth, we do not believe in just providing the best of services and products, we believe in building a workforce that is highly professional and of international standard.
We are an organization with a coherent corporate culture that promotes efficiency and profitability. We understand the meaning of our values and translate them into actions that surpass the expectation of all our stakeholders. Particularly we have taken it upon ourselves to be the dependable organization that keeps striving for excellence in all our activities.Job Description
We are seeking an experienced Floor Supervisor to join our retail team. The ideal candidate will have a minimum of 3 years of experience in the retail industry, including previous roles as a floor supervisor and manager.
This individual will be responsible for overseeing the day-to-day operations of our retail floor, ensuring exceptional customer service, and maximizing sales.
Proficiency in Excel is a must for this position.
Job Functions / Responsibilities
Supervise and coordinate the activities of retail staff on the sales floor.
Ensure the retail floor is well-organized and visually appealing.
Train, mentor, and coach sales associates to provide excellent customer service.
Monitor and achieve sales targets, promoting upselling and cross-selling.
Manage inventory and stock levels, and conduct regular stock checks.
Handle customer inquiries, complaints, and returns efficiently and professionally.
Prepare and analyze sales and performance reports using Excel.
Provide daily reports to the Store Manager on sales, inventory, and any notable issues.
Collaborate with the store manager to develop and implement sales strategies.
Maintain a clean and safe shopping environment.
Ensure compliance with company policies and procedures.
Requirements / Qualifications
Educational qualification of OND, HND, or B.Sc.
Minimum of 3 years of retail experience, including roles as a floor supervisor and manager.
Proficiency in Microsoft Excel is required.
Strong leadership and communication skills.
Excellent customer service skills.
Ability to work in a fast-paced retail environment.
Problem-solving and decision-making abilities.
Attention to detail and organizational skills.
Benefits
Competitive salary
Health Maintenance Organization (HMO) coverage.
Pension benefits.
Opportunities for career advancement.
Dynamic and collaborative work environment.
Click Here To Apply