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Job Description
Job Overview
- We are seeking an entrepreneurial and systems-focused Finance & Operations Manager to drive efficiency, automation, and strategic financial oversight within our fast-paced foreign exchange intermediary business. The ideal candidate will be proactive in streamlining processes, leveraging technology, and optimising financial reporting to support data-driven decision-making. The candidate will serve as a strategic partner to the leadership team and report to the Finance Director.
Key Responsibilities:
- Financial Operations & Process Optimization
- Design and implement efficient both operational and financial processes, ensuring seamless month-end reporting and reconciliations.
- Collaborate with outsourced accounting, payroll, and tax teams to ensure accurate and timely financial reporting.
- Develop and automate budget-to-actual analyses
- Maintain and optimize financial databases, dashboards, and reporting tools for real-time decision-making.
- Drive automation initiatives to improve accuracy and reduce manual workloads
Requirements
Strategic Financial Management
- Deliver insightful financial analysis to support business growth and operational efficiency.
- Ensure strong financial controls, compliance, and risk management frameworks are in place.
- Explore AI, data analytics, and automation tools to enhance financial insights and reporting.
Operations Leadership & KPI Management
- Oversee operational teams, ensuring KPIs are appropriately designed, measured, and aligned with business goals
- Facilitate regular team meetings ro review escalations, complaints and service provider concerns, ensuring prompt resolution and continuous improvement
- Monitor and analyze individual and team performance metrics, provided by managers in weekly meetings, encouraging accountability and data driven decision-making
- Work closely with the Head of HR to develop effective performance metrics and accountability structures
- Drive operational excellence by optimizing workflows, identifying inefficiencies, and implementing process improvements
Technology & Systems Integration
- Lead the adoption of technology-driven financial solutions, integrating finance with CRM and in-house operational systems
- Drive process automation initiatives, ensuring seamless data flow between financial and business systems
- Identify and troubleshoot system inefficiencies, working towards a fully integrated tech function
Leadership & Team Development
- Mentor and guide team managers, fostering a culture of continuous learning and high performance
- Lead by example in driving operational excellence, efficiency, and innovation
- Support hiring, performance management, and team growth to build a strong leadership pipeline
Special Projects & Strategic Initiatives
- Lead and drive special projects that enhance business operations, financial performance, and technological advancements
- Collaborate with cross-functional teams to execute high-impact initiatives aligned with strategic objectives
- Ensure that special projects are delivered on time, within scope, and with measurable outcomes
Benefits
Qualifications & Experience:
- CA(SA) or CGMA qualification preferred.
- Minimum of 2 years post-qualification experience in a financial management or operational finance role
- Experience working with Xero is advantageous; familiarity with CRM systems is beneficial
- Strong background in process automation, system implementation, and financial reporting
- Analytical mindset with excellent problem-solving skills and attention to detail
- Ability to balance speed and accuracy while driving continuous improvement
- Experience with troubleshooting financial systems and ensuring seamless data integration