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Entry Level IT Engineer at Converge Global Concept Technologies Limited

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Position Purpose

The Entry Level IT Engineer will be primarily responsible for shadowing the IT Engineers so as to gain a solid grasp of what they do, which cuts across local support, App configurations, IT operations, amongst others.

Essential Functions and Basic Duties

Understand Networking concepts.
Understand basics Application development concepts.
Providing technical support to customers and employees.
Documenting work and creating technical reports for customers.
Creating accurate project specifications.
Communicate with clients to identify their requirements and ensure their needs are met.
Communicating with clients about analysis result.
Facilitate training for clients’ staff to enhance their skills on IT solutions deployed.
Make recommendations to clients on strategies necessary for enhanced IT operations.


Education / Certification: B.Sc, B.Eng or B.Tech. in Information Management Technology, Computer Science or related field with a minimum of second class upper division.
Experience Required: 0 – 1 year experience as an IT Engineer.
Required Knowledge: Good Proficiency level of Microsoft Office – Excel, Word, Outlook and PowerPoint. Knowledge of the IT solutions.

Skills / Abilities:

Good organizational and problem-solving skills.
Business relationship management capabilities.
Good technical skills.
Must be customer service oriented.

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