Job Duties:
To provide general admin support across the debtor’s team
Negotiating payment plans when needed
Reconciliation of account when needed
Follow up and resolve queries in the form of tickets
Ensuring the number of tickets in the consumer finance team is up to date
Assisting with invoicing and credit notes
Assist with live chat between customers and company
Ad hoc finance tasks and projects
And any other reasonable task
Key Competencies
Excellent communication skills, both written and verbal
Self-motivated and self-managing
Attention to Detail
Respect for confidentiality
Deadline driven
Innovative
Requirements
Grade 12 or equivalent
Good communication skills and customer service oriented
Strong PC Skills, Excel
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