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Job Description
We’re looking for ambitious Customer service Advisors who have experience working towards multiple targets in a fast-paced environment. We want target driven people to help us deliver exceptional customer experiences for our Dish client.
As a Sales Advisor within our friendly and supportive team, you will be responsible for:
- Billing support
- Promotions/offers information
- Account setup
- Making payments
- Upselling
- Billing, fee disputes and account information
- Plan changes
- De-escalate customers
Your Skills
To be considered for this role, you need to have the following:
- 6 months customer service experience OR working toward performance based targets.
- Target driven.
- Good at multi-tasking.
- Ability to navigate multiple systems at one time.
- Must be fully flexible for rotational shift patterns between 1pm and 7am Monday – Sunday.