Our client, a reputable Internet Service Provider (ISP) company, is recruiting to fill the position a CREDIT CONTROL OFFICER
RESPONSIBILITY
Reporting to the Credit control supervisor, the Credit Control Officer role will perform a wide range of duties and responsibilities. These may include, but are not limited to:
Chasing up overdue payments via telephone and email and visits
Invoicing
Resolving customer accounting queries and issues
Setting credit limits
reconciliation of payments to customer’s accounts
Solve problems regarding incorrect payments.
identifying clients that exceeded credit limits for disconnection.
Highlighting problem customers to senior management
WHT recovery and follow up.
REQUIRMENT
Understanding of the end-to-end Accounts Receivable process
Strong communication skills, both written and verbal
Ability to build relationships with internal and external stakeholders, including Management
Excellent organizational and time management skills
Ability to prioritize and multitask
High level of accuracy and attention to detail
Tenacity and ability to have difficult conversations
Willingness to escalate debt issues
Intermediate computer software skills, including Excel and Accounting packages
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