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Purpose of the Role:
- To reduce Eduvos debt through the management of the national credit control team and other stakeholders
Minimum Requirements
- Undergraduate qualification in finance or commercial law
- At least five years’ experience in a debt collection management role
Duties and Responsibilities
- Accountable for the performance of the debt collection function in Eduvos
- Debt strategy rollout and implementation – planning, scheduling, monitoring, control, corrective action
- Reporting – regarding all aspects related to the debt collection function
- Collaborate effectively with all finance departments, as well as functional departments and external service providers
- Collaborate with internal stakeholders for resolution of queries
- Feedback to stakeholders on outcome
- Resourcing and capacity management – ensure sufficient debt collection capacity to deliver the required outcomes – people, facilities, and equipme
- Operational efficiency of credit control function – relates to processes, governance, systems, standards, and methodologies
- Talent acquisition, selection, onboarding
- Individual performance – role clarity and objectives; reviews; feedback; corrective actions
- Skill levels – training & development
- Culture and climate
- Remuneration – input into decisions
- Stakeholder management
Functional and Behavioural Competencies
Functional Competencies:
- Proficiency in MS Office
- Deep understanding of credit management systems
- Depth of know-how related to contractual agreements
- Conflict Management Skills
- Depth of financial analytical skills related to accounts receivables
- Very good understanding of debt collection processes and legal aspects related to it
Behavioural Competencies:
- Initiative and responsibility
- People leadership and development
- Constructive teamwork
- Effective communication (verbal and written)
- Analysis and judgment / problem solving
- Systematic approach (planning and organising)
- Execution
- Steadiness (emotional tenacity)