Credit Control Manager National at Eduvos December, 2023

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Purpose of the Role:

  • To reduce Eduvos debt through the management of the national credit control team and other stakeholders

Minimum Requirements    

  • Undergraduate qualification in finance or commercial law
  • At least five years’ experience in a debt collection management role

Duties and Responsibilities    

  • Accountable for the performance of the debt collection function in Eduvos
  • Debt strategy rollout and implementation – planning, scheduling, monitoring, control, corrective action
  • Reporting – regarding all aspects related to the debt collection function
  • Collaborate effectively with all finance departments, as well as functional departments and external service providers
  • Collaborate with internal stakeholders for resolution of queries
  • Feedback to stakeholders on outcome
  • Resourcing and capacity management – ensure sufficient debt collection capacity to deliver the required outcomes – people, facilities, and equipme
  • Operational efficiency of credit control function – relates to processes, governance, systems, standards, and methodologies
  • Talent acquisition, selection, onboarding
  • Individual performance – role clarity and objectives; reviews; feedback; corrective actions
  • Skill levels – training & development
  • Culture and climate
  • Remuneration – input into decisions
  • Stakeholder management

Functional and Behavioural Competencies    
Functional Competencies:

  • Proficiency in MS Office
  • Deep understanding of credit management systems
  • Depth of know-how related to contractual agreements
  • Conflict Management Skills
  • Depth of financial analytical skills related to accounts receivables
  • Very good understanding of debt collection processes and legal aspects related to it

Behavioural Competencies:

  • Initiative and responsibility
  • People leadership and development
  • Constructive teamwork
  • Effective communication (verbal and written)
  • Analysis and judgment / problem solving
  • Systematic approach (planning and organising)
  • Execution
  • Steadiness (emotional tenacity)

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