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Dis-Chem Pharmacies requires the committed services of customer-oriented Cosmetic Consultants for their Beacon Bay (New Store).You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Retail experience as a sales consultant
- Computer literate
- Willing and able to work retail hours
Advantageous:
- Cosmetic, fragrance and/or beauty experience
Job Description:
- Escalate serious and unresolved customer complaint to the manager
- Provide a high level of customer care and service
- Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
- Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
- Ensure merchandising and displays are set up attractively
- Maximise store income by achieving department, brand and vendor sales
- Keep up to date regarding products, brands and the retail industry
- Be responsible for all cosmetics, fragrances and beauty house promotions
- Manage Salon appointments
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of English (written and oral)
- Be a team player
- Provide excellent customer service
- Understand stock reports and sales (target and commission calculations)
- Work according to a task schedule
Advantageous:
- Promotions, personal selling, sales targets, customer liaison and product knowledge
- Previous sales and promotional training
- Manage expired, damaged stock, and ensure stock rotation
- Bilingual
- Stock management