Concierge at Periwinkle Residences

Concierge at Periwinkle Residences

CZAR Projects Limited is a real estate developer and a truly integrated engineering, infrastructure and project management company.

Since 2012, CZAR Projects Limited has consistently engaged in developing state-of-the-art solutions, delivered by highly qualified specialists in every aspect of the industry.Job Summary

The Concierge serves as the first point of contact for residents, guests, or clients, providing exceptional customer service, information, and assistance. 
They ensure smooth day-to-day operations, manage inquiries, and coordinate services to enhance the overall experience of residents or visitors.

Key Responsibilities

Greet and welcome residents, guests, or clients professionally.
Provide information about the property, local attractions, and services.
Handle reservations, bookings, and special requests for residents.
Coordinate with housekeeping, security, and maintenance teams.
Receive, log, and distribute mail and packages.
Monitor security systems and control access to the premises.
Respond to resident or guest complaints and escalate issues when necessary.
Maintain an updated directory of local service providers and emergency contacts.
Assist with event planning and coordination as required.
Ensure the front desk area is organized and presentable.

Qualifications & Skills

High school diploma or equivalent; additional hospitality training is a plus.
0 – 1 year of work experience.
Previous experience in customer service, hospitality, or front desk roles preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and remain calm under pressure.
Proficiency in Microsoft Office and basic administrative tasks.
Flexibility to work evenings, weekends, and holidays as needed.

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