Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria. The consortium has the Korean Electric Power Corporation (KEPCO) which generates about 84,000MW in capacity and has a global efficiency record of a maximum down time period of slightly above three minutes annually as technical partners. This partnership has positioned IE to effectively drive its commitment to deliver efficient and sustainable power supply through investments in new technology, infrastructure upgrade and human capital development. Ikeja Electric has over 600,000 customers who the company is committed to serve with a New Spirit, New Drive and New Energy. This resolve continues to elicit a passion for service excellence and new thinking on how to empower lives and businesses across the IE network.
As a Commercial Manager, you will be responsible for executing commercial strategies that drive revenue growth, optimize collections, and enhance business opportunities within your Business Unit (BU).
Your expertise will directly impact billing efficiency, debt management, and customer satisfaction, ensuring compliance with corporate and regulatory standards.
You’ll contribute to:
Developing and implementing commercial strategies for billing, collections, and meter deployment.
Achieving revenue targets by optimizing commercial operations within the Business Unit.
Tracking outstanding debts and implementing recovery measures for all customer categories.
Overseeing meter deployment initiatives to drive revenue assurance and reduce energy losses.
Detecting areas of high energy theft and implementing strategies to address revenue leakages.
Analyzing market trends and identifying growth opportunities for business expansion.
Enhancing service quality and customer satisfaction through efficient commercial operations.
Ensuring compliance with regulatory standards, company policies, and loss reduction targets.
Skills & Competencies
The role affords you to develop technical and behavioral competencies, that is, skills, knowledge, and behaviors required to successfully perform in the role and contribute to the organization's goals.
Technical Competencies
Maximum Demand (MD) Meter Reading & Monitoring.
Revenue Optimization & Assurance.
Electricity Regulations & Compliance.
Data Analysis & Market Trends Assessment.
Energy Loss Reduction Techniques.
Management Information Systems (MIS).
Behavioral Competencies
Customer Centricity: Enhancing service quality and customer satisfaction.
Risk Management: Ensuring compliance with commercial policies and regulations.
People Leadership: Driving team performance and achieving strategic goals.
Entrepreneurship: Identifying new business opportunities and growth strategies.
Organizational Learning: Implementing best practices and continuous improvement.
Change Management: Adapting to industry trends and driving operational efficiency.
Minimum Requirement
This opportunity is a Senior Level Management role, you’ll play a crucial in executing commercial strategies that drive revenue growth, optimize collections, and enhance business opportunities within your Business Unit (BU). .
This role directly reports to the Business Manager.
Successful applicants will typically possess the following criteria:
Education:
Bachelor’s Degree in Business Administration, Finance, Economics, Engineering, or related fields.
Work Experience:
A minimum of 10 year of relevant work experience in the utilities or energy distribution industry
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