FairMoney is a digital platform in Nigeria that allows you access instant loans in a few minutes through our android app.As a Collections Specialist (Merchant Lending) at FairMoney, you will be responsible for mainly, but not limited to:-
Engage defaulting customers (agents and merchants) through the telephone, e-mails, and other legal means to demand payments on overdue accounts.
Maintain daily activity logs of the number of calls, right party contacts, promises to pay, and promises to pay kept.
Verify information on overdue arrears and follow up with calls
Negotiate effective payment plan arrangements & settlements that would prevent the account from rolling forward.
Tracking of Payments by following up on pending promises.
Requirements
University degree from any related field.
1+ years of experience in consumer loans operation directly dealing with delinquent clients and other problem-solving situations.
Microsoft Excel proficiency.
High self-motivation with strong interpersonal skills.
Excellent verbal and written communication skills.
Strong analytical and problem-solving skills.
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