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Unitrans designs, implements and manages bespoke supply chain solutions. Our services include transportation, warehousing, mining and agricultural services, freight forwarding and clearing, and supply chain consulting. Unitrans is a subsidiary of KAP Industrial Holdings Limited; an investment company with a portfolio of diverse manufacturing and consumer …
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Claims Specialist
Minimum Requirements
- Education and Experience: Post-matric qualification in Insurance, Logistics, Information Systems or a related field and/or extensive experience in a similar data and process-driven role in the logistics, transport or freight industry.
Experience:
- At least 3 years of experience in a similar role, managing complex claims and associated risk processes.
Duties & Responsibilities
Key Responsibilities:
- Claims Management: Process, review and manage insurance claims related to cargo, property, vehicles, and liability incidents. This includes several key areas:
- Investigation & Documentation: Gather relevant information, evaluate the specifics of each claim, and coordinate investigations to ensure accuracy and credibility.
- Stakeholder Coordination: Liaise with insurance providers, legal teams, brokers, and internal departments to facilitate quick claim resolution.
- Compliance & Reporting: Follow company policies, adhere to insurance agreements, and meet regulatory standards. Generate comprehensive reports and analyses on claims trends, losses, and recoveries.
- Process Improvement: Identify opportunities to enhance claims processes and drive efficiencies through process and system automation.
- Communication & Negotiation: Maintain clear and professional communication with all stakeholders, including negotiating settlements when necessary.
Key Competencies:
- Tech-Savvy: Proficient in using automated tools for claims processing and data analysis.
- Detail-Oriented: Skilled at scrutinizing claims data to ensure precise documentation.
- Strong Communicator: Possesses excellent written and verbal communication skills, effectively engaging with stakeholders at all levels.
- Problem Solver: Can evaluate claims scenarios and identify the most effective course of action.
Method of Application
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