Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Mango5 is one of the top BPO Outsource Centres in South Africa, offering outsourced services to local and international clients. Our Contact Centre in Cape Town has a rich history of delivering best in class BPO services. Mango5 has built a reputation of delivering quality outsourced service offerings since December 2005. Our product offerings have always…
Read more about this company
KEY RESPONSIBILITIES
International Growth & Business Expansion
- Develop and execute a global go-to-market strategy targeting enterprises in the USA, UK, and EU.
- Identify high-value outsourcing opportunities and secure contracts with Fortune 500 companies and fast-growing startups.
- Define Mango5’s expansion roadmap, revenue objectives, and market positioning in collaboration with the CEO & Executive Committee (Exco).
Enterprise Sales & Strategic Partnerships
- Engage C-suite executives and decision-makers to position Mango5 as a strategic outsourcing partner.
- Develop strategic partnerships with Private Equity (PE) firms, VC-backed startups, and multinational corporations.
- Lead contract negotiations, RFP responses, and executive-level presentations.
- Represent Mango5 at global outsourcing conferences, trade shows, and industry summits.
Brand Positioning & Thought Leadership
- Establish Mango5 as a leader in AI-driven customer service, multilingual support, and outsourcing innovation.
- Drive PR, content strategy, and executive networking to enhance market visibility.
- Develop and implement digital marketing strategies to expand reach and influence.
Revenue & Profitability Leadership
- Own the global revenue & growth P&L, ensuring profitability and scalable revenue streams.
- Build predictable sales pipelines, leveraging data-driven strategies, automation, and AI-powered lead generation.
- Optimize sales processes and analytics using CRM, sales automation, and AI-driven insights.
Executive Leadership & Cross-Functional Collaboration
- Serve as a key member of the Executive Committee (Exco), contributing to strategic decision-making.
- Align Operations, HR, and Technology teams to ensure seamless service delivery and operational scalability.
- Oversee contract execution, ensuring exceptional client service and operational efficiency.
Minimum Experience:
- 5+ years of senior leadership experience in BPO, RPO, Enterprise Sales, or Business Development.
- Proven success in global sales and market expansion across North America, UK, and Europe.
- Track record of closing multi-million-dollar outsourcing contracts.
- Experience working with Fortune 500 companies, high-growth startups, or Private Equity-backed firms.
Educational Requirements:
- B. Com or equivalent (MBA preferred).
- No criminal record
