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FoliXx Hospitality is an organization whose grand purpose is to achieve global relevance among leaders in the hospitality guild, by unparalleled culture and service. We are a resolute people, committed to continuous excellent service delivery, our value systems are built upon: integrity, excellence, attitude, competence, and continuous improvement.
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CCTV Monitoring Officer
Job Summary
- We are seeking a CCTV Monitoring Officer to join our security team.
- This role is critical in ensuring the safety of our premises, staff, and customers through vigilant surveillance, threat detection, and prompt incident response.
Key Responsibilities
- Surveillance & Monitoring
- Incident Reporting & Response:
- Compliance & Security Enforcement
- Coordination & Communication
Key Qualifications & Requirements
- Possess relevant certifications
- 1 – 3 years experience.
- Proven experience as a CCTV Operator, Security Officer, or Surveillance Monitor (minimum 1–3 years preferred).
- Strong knowledge of CCTV systems, security operations, and emergency response procedures.
- Ability to stay alert, focused, and observant for extended periods.
- High integrity and confidentiality in handling security footage and reports.
- Proficiency in using CCTV software, surveillance tools, and Microsoft Office for reporting.
- Strong analytical and problem-solving skills to identify threats and anomalies.
- Ability to work in a fast-paced, high-pressure environment, including night shifts and weekends.
- Operate and monitor all CCTV cameras, alarms, and security systems across all business units.
- Detect and report suspicious activities, security breaches, and potential risks in real time.
- Ensure uninterrupted surveillance by maintaining system functionality and promptly reporting any technical faults.
- Respond to security incidents by escalating to the appropriate personnel (Security Officers, Intel Team, or Law Enforcement).
- Document incidents with clear time-stamped footage and detailed reports for investigations.
- Support security teams in loss prevention and identifying fraudulent activities.
- Monitor compliance with company policies, safety regulations, and access control measures.
- Ensure only authorized personnel access restricted areas.
- Assist in investigating theft, vandalism, or policy violations by providing footage and insights.
- Maintain close communication with the Chief Security Officer (CSO) and Operations Team.
- Provide real-time updates on suspicious activities or operational inefficiencies observed.
- Participate in regular security briefings and training sessions.
Method of Application
Interested and qualified candidates should send their CV and a cover letter detailing your experience and qualifications to: hr@folixxhospitality.com using the Job Title as the subject of the mail.
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