Principal Duties and Responsibilities
Daily Operations:
Take customer’s orders and relay to kitchen for preparation
Ensure that a check is made and recorded in the POS system for every food & beverage sale in the restaurant
Ensure that a check is made and recorded in the POS system for any meals consumed by employees or any service offered to guests as complimentary or discounted
Receive payments and issue receipts
Prepare cashier's summary and tally it with FBS reading at the close of his / her shift
Print and tally transaction list from POS machines with physical check and FBS reading
Prepare deposit envelope, write the deposit amount on cashier's deposit envelope and drop it in the Front Office safe depository, in the presence of a witness, who has also signed the witness column of the cashier's deposit sheet
Help with up-selling in the restaurant when necessary
Maintain clean and orderly workout area
Customer Service:
Receiving customers warmly
Attending to customers promptly
Attending to guest’s enquiries, respond to/resolve issues or requests from customers, and escalate if unable to handle
Inventory:
Ensure that proper records are taken for all Kitchen cutlery, plates and glassware and reconcile the inventory recorded at the beginning of the shift against end of shift. This record should be sent to the Accountant at the end of every week, with a monthly report also created.
Work with the accounts officer to evacuate sales envelopes from the drop safe while ensuring accurate reconciliation of all recorded transactions.
Requirements
Candidates should possess a Bachelor's Degree / HND / OND qualification.
2 – 3 years work experience.
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