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The Position
Are you interested in providing top-notch service to customers with speed, convenience and expertise thereby maintaining a friendly business relationship? we are currently seeking to employ candidates who have excellent communications skills, have strong interest in sales and leads generation to join our Branch Sales Team..
Requirements
- Attend to all customers that come to the branch for enquires, loan processing or complaints.
- Process of all sales applications in line with policy expectations whilst ensuring speed and data accuracy
- Guide and provide adequate information to customers in a friendly manner regarding the loan product to enable them to make a well-informed decision.
- Owning and ensuring that the sales and processing targets are met or exceeded.
- Providing a high standard of client service by displaying friendly, responsive, courteous and effective communication to all customer enquiries, loan applications and complaints.
- Ensuring floor rules are adhered to. (Comportement, dress code, email and phone etiquette etc.)
- Ensuring professionalism and mutual respect amongst internal and external customers.
- Other duties as assigned by the branch team lead or head of branch