Job Purpose
To Assist the Complex Food and Beverage Manager with running of all Restaurants, Bars, Room service and the Salon Prive.
Qualifications
Matric
Diploma or Degree in Hospitality Management or related to F&B will be an added advantage
Minimum Requirements
2- 4 years' experience in the F&B division
5 years or more experience in 4 to 5 start experience will be an added advantage
Computer literate in Microsoft Word, Excel and PowerPoint, Fidelio F&B and Fidelio Sales & Catering knowledge will be an added advantage.
Main Resposibilites
Assist in the managing of the F&B Operation which includes Restaurants, Bars, Banqueting, Room Service and Salon Prive.
Closely work with Groups & Conventions, National Sales, F&B Control, Kitchen and Finance, in ensuring that all persons are effectively communicated to at all times.
Monitor that the required level of discipline and deportment is being maintained at all times by all employees.
Responsible for Financial budgets, including all costs and revenues within the allocated portfolio.
Attend to all Guest queries and complaints timeously and professionally.
Ensure that standards and services are in line or above those required by the complex’s grading and are maintained at all times.
Closely work with the Promotions department to ensure the smooth running of all F&B Promotions.
Monitor that IR and HR policies and procedures are applied consistently throughout the F&B department.
Ensure maximised profitability through Revenue and Service Improvement Strategies.
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