Job Summary:
We are seeking a highly organized and detail-oriented Operations and Admin professional to join our team. The successful candidate will be responsible for operation and administrative arm of the business, ensuring the smooth day-to-day running of the business, and contributing to the overall efficiency and effectiveness of our operations.
Key Responsibilities:
- Provide administrative support to the operations team, including preparing reports, documents, and presentations.
- Coordinate and manage the day-to-day activities of the operations team, including scheduling and dispatching
- Maintain accurate and up-to-date records and databases, including customer information, shipment details, and inventory levels.
- Handle customer inquiries and resolve any issues or concerns in a timely and professional manner.
- Assist in the planning and coordination of logistics operations, including route planning, scheduling, and resource allocation.
- Monitor and report on key performance indicators (KPIs) and metrics
- Identify areas for improvement and implement process improvements to increase efficiency and reduce costs.
- Collaborate with other departments, including HR and finance, to ensure alignment and effective communication.
- Ensure that invoices are sent out as stated in our contracts and ensure ontime collections.
- Responsible for managing the procurement unit.
Requirements:
- A degree in Business Administration, or related field preferred.
- At least 3 years of experience in an operations or administrative role, preferably in a a groupof companies/corporate environment.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Excellent communication and customer service skills.
- Proficient in Microsoft Office, particularly Excel, Word, and Outlook.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information.
- Experience with data analysis and reporting tools, such as Tableau or Power BI.