Responsibilities within the role:
Manage the process of debtors invoicing and the distribution thereof to clients
Manage the process of/and distributing debtors statements to clients
Following up on outstanding payments to ensure debtors book is clean
Identifying risk and potential bad debt accounts
Processing of online payments and credit card refunds
Maintaining and managing a close working relationship
Responsible for the Accounts Receivable Age Analysis
Creation of new debtors’ accounts
Resolving debtors’ queries
Minimum Requirements:
BCom Degree or Similiar qualification
A minimum of 5 Years experience in a Senior Debtors role
Hospitality experience advantageous
Previous team management experience
Strong attention to detail
Deadline driven individual
Ability to multi-task
Multi property or multi company management experience essential
Experience with High Volume transactions
Hands on Problem Solving approach and the ability to remain calm under pressure
Customer service driven with outstanding communication and active listening skills
Ability to work as part of a team, as well as independently
Huge emphasis on staff training and development
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills
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