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Job Description
Key Roles and Responsibilities
Banking
Banking Operations Management:
- Oversee daily banking operations including reconcile/review of transactions in the accounting system.
- Capture/review payments in the bank platform.
- Develop and implement banking Service Level Agreements (SLA’s) and procedures to ensure efficient operations.
- Monitor and manage cash flow.
Team Leadership and Development
- Supervise and mentor a team of accountants.
- Provide training and development opportunities to enhance team performance.
- Conduct KPI’s – performance reviews and provide constructive feedback.
Reporting and Analysis
- Ensure all the bank transactions are reviewed and the recons are signed off for month end closure.
- Prepare cash flow analysis as per client request.
Compliance and Risk Management
- Ensure compliance with all the payments by verifying the bank confirmation letter and the invoice is valid.
- Conduct regular audits and risk assessments to identify and mitigate potential issues.
General
- Ability to work independently and handle multiple tasks simultaneously.
- Strong attention to detail and organizational skills.
- High level of integrity and professionalism.
Accounts Receivable
Accounts Receivable reconciliations
- Ability to prepare the reconciliations from time to time.
- Oversee the reconciliation of accounts receivable transactions.
- Ensuring the accuracy of all invoices and sales reconciliations prepared by the AR team.
- Review and approve reconciliations prepared by recon team
- Review the weekly/ monthly recons prepared by the reconciliation team.
Review and approval of customer invoices
- Review and approve customer invoices as prepared by the processing team.
- Oversee the processing of accounts receivable transactions.
- Resolve disputes and discrepancies related to invoices and payments.
- Work closely with all stakeholders to ensure any issues are quickly resolved.
- Responsible for review and maintenance of customer database.
Reporting/ Procedure documentation
- Maintain and update the AR trackers prepared for clients.
- Ensure work is accurate and is being processed in a timely manner and in accordance with policies and procedures..
FSS Query support
- Assist with any banking queries (i.e. allocation queries) for selected clients.
Management Function
- Manage day-to-day operations of the AR department; create, implement and maintain policies, procedures and controls.
- Analyse trends and identify opportunities for process improvements.
- Build and maintain strong relationships with clients, addressing any issues or concerns in a professional manner.
- Work with staff to prioritise work and ensure staff is trained to perform their tasks.
- Lead and mentor accounts receivable staff, providing training and support to enhance their performance.
- Manage information requests during year end audits and respond to requests for information during the prescribed period.
- Preparation and compilation of KPI monthly reports.
- Oversee and ensuring all AR deliverables are
Administration and support
- Ensure to update the FSS dashboard with monthly recons processed.
- Ensure the weekly task tracker is updated on a Monday morning.
- Contribute to any system improvement where relevant.
- Engage in frequent training of processing and recon team members.
- Maintain and update processing procedure process on a frequent basis (minimum: an annual basis).
- Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
AD-HOC
- Special projects and tasks as directed.
- General ad-hoc duties as requested by management from time to time.
- All and any other related duties as required from time to time.
- Managing colleagues and clients’ expectations and communicating appropriately.
- Proven experience in banking operations, preferably within an accounting or financial services firm.
- Strong knowledge of banking regulations and compliance requirements.
Skills:
- Proficiency in financial management software and MS Office Suite.
- Proficiency in Xero and banking platforms advantageous.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong interpersonal and communication skills with the ability to build and maintain relationships.