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Duties and Responsibilities:
Student Application and Admissions Administration
- Collaborates with the campus student retention team to generate student admissions related queries.
- Follows up with the campus retention team for missing student information in order to finalise all student admissions related queries.
- Evaluates retention student admissions against the set admission criteria and communicates the appropriate outcomes.
- Liaises with the campus student retention team during the admission evaluation process and assessment.
- Escalates admission queries to the Senior Admission Officer and Office of the Registrar.
- Liaises with the campus Head Academic Operations on the management of declined admissions and expired offers.
- Documents management and issuance of appropriate admission letters.
- Determines conditions associated with student admission and follows up on them thereafter.
- Determines the eligibility of the admittees onto academic programmes.
- Tracks student admissions through to registration.
- Reports on admission progress to the Senior Admission Officer and Head: Academic Operations.
- Adheres to established service level agreements of the admissions process set by the organisation.
- Works with the Finance department on finance related issues of admission.
- Works with the Senior Admission Officer to ensure admission compliance for the campus.
- Works with the Academic Operations Manager on national admission projects.
Student Registration Administration
- Checks pre-requisites for 1st to 2nd semester.
- Verifies registrations against the admission criteria.
- Checks the accuracy of student registration information on an ongoing basis.
- Manages the de-registration and transfer process, and thereafter sends to the Finance department for processing.
- Follows up on all outstanding documentation and uploads once received.
- Determines eligibility and captures academic credits.
- Determines maximum completion time and credit load of such registrations.
- Maintains student records for a period of two years before archiving the files in line with the data retention regulations of the Protection of Personal Information Act (PoPIA).
- Ensures compliance of international students from a document perspective.
- Adheres to the International Student Policy/Procedure and updates reports regularly.
- Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
- Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance – including remarks, international Students and all outstanding documentation.
- Tracks and monitors conditional admissions throughout the year such as one module outstanding / Universities South Africa (USAF) / South African Qualifications Authority (SAQA)/ combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
- Adheres to the established service level agreements of the registration process set by the organisation.
- Drafts letters for current students such as; Proof of Registration letters, Travel letters, Medical Aid letters, Universities South Africa (USAF) letters, SAQA letters and Study Permit letters for Returning students.
Graduation
- Determines eligibility of the graduation cohort including late graduation.
- Identifies and advises of any students who are graduating outside of their graduation year (exception graduates).
- Verifies student information for prospective graduates.
- Prepares Short Learning Programme (SLP) and Corporate offer certificates.
- Checks the graduation programme for sign off.
- Ensures that graduation timelines are met.
- Facilitates qualification certificate re-prints.
Ticket Management
- Processes assigned admission, graduation & registration tickets received face-to-face or via Assist.
Reports & Other
- Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Admission Centre.
- Performs other ad hoc administrative and/or reporting duties as and when required.
Competencies required:
- Superior interpersonal and communications skills
- Computer proficiency
- Planning skills
- Time management skills
- Deadline and results driven
- Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure
Minimum Education Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience (ideally with admissions experience).