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Job Summary
- The Accounts Receivable Officer will be responsible for managing the company’s accounts receivable processes, including invoicing, collections, reconciliation, and customer relationship management.
- This role requires a proactive individual with 3 years of experience in accounts receivable roles, excellent communication skills, and a strong understanding of accounting principles.
Responsibilities
Invoicing and Billing:
- Generate and send out invoices to customers promptly.
- Ensure all invoices are accurate and comply with company policies and procedures.
- Track and resolve billing discrepancies.
Collections:
- Monitor customer accounts for non-payments, delayed payments, and other irregularities.
- Contact customers via phone, email, or mail to collect outstanding payments.
- Negotiate payment plans and terms with customers as necessary.
Reconciliation:
- Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
- Verify discrepancies and resolve clients’ billing issues.
- Prepare monthly accounts receivable reconciliation reports.
Customer Relationship Management:
- Maintain positive working relationships with customers to expedite collections.
- Respond to customer inquiries and resolve issues related to billing and payments.
- Provide excellent customer service and support to internal and external stakeholders.
Reporting and Analysis:
- Prepare and present detailed ageing reports and accounts receivable summaries.
- Analyse accounts receivable data to identify trends and areas for improvement.
- Assist in the preparation of financial statements and other reports as needed.
Compliance and Process Improvement:
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Identify opportunities for process improvement and implement best practices in accounts receivable management.
- Participate in audits and provide necessary documentation and explanations as required.
Qualifications
Education:
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
- ICAN/ACCA certification is an added advantage or (Final Stage)
Experience:
- 3 years of accounts receivable experience.
- Experience with accounting software (e.g., QuickBooks, SAP, Oracle).
- Proficiency in Microsoft Office Suite, particularly Excel.
Skills and Competencies:
- Strong organizational and time management skills.
- Excellent attention to detail and accuracy.
- Effective communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Strong analytical and problem-solving abilities.
Knowledge:
- Thorough understanding of accounting principles
- Knowledge of IFRS preferred
- Knowledge of relevant accounting software and ERP systems.