HRLeverage Africa is an HR, Outsourcing and Recruitment Service Provider. As a company, we deliver excellent spectrum of HR Business Solutions through a custom-built approach for organizations. We are a premium professional service firm domiciled in Africa and with our partnership with global organizations, we are able to leverage on technology to provide strategic Business solution.Description
We are currently recruiting for a company building the operating system for 40 million Nigerian Entrepreneurs and businesses. With their mobile app business, you can open a business bank account in 5 minutes and get powerful tools to run a business (Loans, Invoicing, CRM, Inventory, e-commerce + More).
We are looking for smart Account Managers who are able to communicate directly with clients, understand their individual needs, support and recommend products or services that maximize value.
Responsibilities
Maintain key member accounts
Build long-lasting relationships with external contacts and internal departments to create a better member experience
Provide support to key members by learning about and satisfying their needs
Research, analyze and interpret data from various sources
Make cold calls or reach out to members
Stay current on company offerings and industry trends
Present and demonstrate the value of products and services to prospective members
Compile and analyze data to find trends
Convert analysis into business insights
Support the development of sales strategies
Handle member complaints
Requirements
Bachelor’s Degree in Business, Marketing, or related field
Previous experience working in customer experience
Comprehensive and current knowledge of industry trends
The drive and energy to manage multiple accounts while looking for new opportunities
Excellent verbal and written communication skills
Ability to understand member needs
Strong problem-solving and analytical skills
Attention to detail
High self-initiative
Ability to work in a fast-paced environment
Click Here To Apply
