Responsibilities include but are not limited to
Senior client lead and team lead, interprets, develops, and manages strategy for clients are in line with scope of work.
Manage client expectations and service delivery by being a focal point for day to day interaction.
Build and manage client business and relationships, taking ultimate responsibility and be a strategic business partner.
Understand the client strategy and agency process to deliver efficiently and to the highest quality.
Ensures all work produced by team is of the highest standard and demonstrates creativity, attention to detail.
Actively ensures that team members grow and develop into strong Earned Media professionals.
Responsible for overall health and happiness of client team.
Expert at delivering content and solutions that speak Paid, Earned, Shared, Owned .
Expert in at least one communication area e.g. media relations, influencer relations, content.
Handles all contractual and financial aspects of client relationship including scope of work, client KPIs, team resourcing.
Qualifications
Relevant tertiary qualification in PR and or Business Communications.
Minimum 8 years working experience in PR Agency or in a similar environment.
Proficient in MS Office i.e. Word Excel PowerPoint etc.
Traditional and Digital Earned Media experience is essential well versed in Digital.
Strong command of the English language both verbal and written.
Strong presentation skills.
Strong administrative and organisational skills.
Strong numerical skills financial budget management experience.
Strong multitasking skills ability to work on more than one client at any given time.
Personal Attributes
Team player with the ability to work independently.
Ability to remain calm in a fast paced environment.
Creative out of the box thinker.
People focused including being approachable, emotionally intelligent, empathetic and compassionate.
Proactive.
Resilient.
Curious and analytical.
Deadline driven.
Solution driven.
Meticulous with attention to detail.
Able to work on site in office and visit clients.
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