About the role
We are seeking an Account Director to work on a portfolio of various corporate clients and brands.
The successful candidate must have extensive experience working on Earned Media clients and campaigns. It is imperative that the successful candidate keeps abreast with all Earned Media, PR and Influencer trends, within industry best practices.
Responsibilities (include but are not limited to):
Senior client lead and team lead: interpret, develop, and manage strategy for clients and ensures that all plans are delivered and are in line with scope of work
Manage client expectations and service delivery by being a focal point for day to day interaction and take responsibility for the delivery of exceptional work.
Build and manage client business and relationships, taking ultimate responsibility for client relationships with senior client contacts as well as senior business contacts and be a strategic business partner
Understand the client s strategy and agency process to deliver efficiently and to the highest quality
Ensure all work produced by team is of the highest standard and demonstrates creativity, attention to detail, contemporary thinking, use of new approaches and links to overall strategy and supports clients business objectives
Actively ensures that team members grow and develop into strong earned media professionals, through growth opportunities, upskilling, delegation, accountability, and mentoring
Responsible for overall health and happiness of client team
Deliver content and solutions that speak to Paid, Earned, Social and Owned
Manage all contractual and financial aspects of client relationship including scope of work, client KPIs, team resourcing and hour allocation, budget tracking and management including renegotiating annual retainer increase
Manage profitability of team, over- and under-servicing trends in team and proactively manages to correct
Ensure financial admin (Workbook) is running smoothly and accurately
Actively looks for opportunities to sell-in new projects, services or organically grow clients in other ways
Lead and participates in new business pitches
Support your Business Unit Director in driving and growing Earned media through new business, new products and new thinking
Ability to manage different personalities and always strive to get the best out of each individual
Keep abreast of industry (Earned Media) trends in order to add additional value to your client’s business
Qualifications/Experience/Skill:
Relevant tertiary qualification in PR and or Business Communications
Minimum 8 years working experience in a PR Agency or in a similar environment
Proficient in Office 365 i.e. Word/Excel/MS Teams/PowerPoint etc.
Traditional and Digital Earned media experience is essential
Well versed in Digital
A good command of the English language (both verbal and written)
Knowledgeable and proficient in at least one communication area e.g. media relations, influencer relations, content
Strong presentation skills
Strong administrative and organisational skills.
Strong numerical skills financial budget management experience
Strong multitasking skills (ability to work on more than one client at any given time)
Personal Attributes:
Team player with the ability to collaborate with the wider teams
Ability to remain calm in a fast paced environment
Creative out of the box thinker
People focused including being approachable, emotionally intelligent, empathetic and compassionate
Proactive
Resilient
Deadline and solution driven
Meticulous with attention to detail
Other: comfortable to work on site (at the office)
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