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Our Purpose Statement Empowering business and society through people and technology On 1st August 2019, we announced the launch of our new ICT brand, a brand our people will take forward to deliver ICT services in South Africa and EMEA markets. A big part of our new ICT brand is that it’s been designed for us, the people to serve our clients as one, a…
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Field Support Engineer
What you’ll do:
- Responsible for repairing, troubleshooting, and installing hardware software of new faulty laptops and desktops.
- Windows OS Software installation, support, and troubleshooting including of 3rd party applications.
- To ensure that all open tickets are managed within the SLA.
- To reach efficiency target.
- Mobility support/workshop and Field support engineer
Your expertise:
- 2 – 5 Years practical in-service delivery; desktop support; Network Support and Active Directory
- Experience in mobile device support
Qualifications required:
- Grade 12
- Certificate in CompTIA A+/N+ International or Equivalent is essential
- MSCE or MCDST
- ITIL Foundation V4
- Soft skills
Method of Application
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