Since our inception, SENCE has been totally focused on building a strategic, quality consulting practice.
We are committed to helping SMEs succeed in a challenging and tasking environment by providing them with the support they need to survive and grow.
Our business strategy is ‘friendly interaction’ and ‘convenience’ because as challenging as doing business in Nigeria is, it is even more challenging for the small business owner who has difficulty finding the resources they need to succeed. Our role is to make it convenient for them to find solutions to their problems and provide a friendly shoulder to lean on, on their journey to success.
Our main area of expertise is HR consulting and over the years we have built a steady clientele of discerning SMEs. We understand the challenges of running a business in Nigeria and therefore offer solutions that are drawn from our experience and exposure.
We are very skilled in the following areas;
1. Outsourcing of HR staff/Temporary Staff
2. Developing HR structures
3. Recruitment of professional staff up to the CEO level.
4. Training
5. Staff and career counselling
6. AdvisoryJob Summary:
Our client, a renowned conglomerate specializing in bespoke and couture services for various fashion items, seeks a personable and efficient Front Desk Personnel to manage reception duties, communication channels, and provide administrative support to ensure smooth office operations.
Responsibilities:
Guest Reception: Greet and welcome clients and visitors, ensuring a positive first impression.
Visitor Management: Direct guests to the appropriate personnel and office locations, maintaining visitor logbooks and issuing visitor badges.
Communication Handling: Answer, screen, and forward incoming phone calls, and provide accurate information in person and via phone/email.
Mail Management: Receive, sort, and distribute daily mail/deliveries.
Office Maintenance: Keep the reception area tidy and presentable with all necessary materials (e.g., pens, forms, brochures).
Administrative Support: Perform clerical duties such as filing, photocopying, transcribing, and faxing.
Security Oversight: Maintain office security by following safety procedures and controlling access to the office.
Appointment Scheduling: Assist in scheduling and confirming appointments for clients and internal meetings.
Supplies Management: Monitor and order office supplies as needed.
Customer Service: Provide excellent customer service, addressing inquiries and resolving issues promptly.
Requirements:
Proficiency in Microsoft Office Suite and office equipment (e.g., fax machines, printers).
Professional attitude and appearance.
Excellent written and verbal communication skills.
Strong organizational skills and ability to multitask and prioritize tasks.
Customer service orientation and proactive problem-solving abilities.
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