Duplo is building the platform to power the next generation of financial services. Our mission is to help companies expand financial access for all. Our simple and powerful banking-as-a-service API helps companies quickly launch financial products.
The primary focus of this role is to ensure the timely and accurate processing of all settlements and reconciliations, while also overseeing the team responsible for these tasks.
Operational Responsibilities:
Monitor the reconciliation of income/fees with the Settlement bank and ensure value is transferred to Duplo’s account promptly.
Manage relationships with partners and clients related to settlement and reconciliation processes.
Collaborate with the Bank reconciliation team for the transfer of reconciled funds to Duplo’s account.
Log reconciliation-related incidents, monitor cycles, and document solutions after resolutions.
Daily reconciliation of settlement transactions, promptly resolving discrepancies.
Verify incoming and outgoing payment reports for accuracy.
Collaborate with internal stakeholders to identify and resolve settlement or reconciliation issues, escalating problems when necessary.
Stay updated on industry trends, recommending changes or improvements in processes.
Prepare regular reports on settlement and reconciliation activities, providing insights and analysis to management and stakeholders.
Maintain policies, process documents, and procedures for settlement and reconciliation, ensuring compliance with regulatory requirements.
Work closely with the finance team to ensure accurate recording of settlements and reconcile
Experience:
Minimum of 2 – 3 year’s experience in cards/mobile/payment finance, settlement, and reconciliation
Strong analytical and problem-solving skills.
Basic understanding of financial systems and reconciliation processes.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Proficiency in Microsoft Excel and other relevant software applications.
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