Billing Supervisor – Westville ( KZN) at Fidelity Services Group November, 2023

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Purpose of the position: 

The overall purpose is to ensure that accurate, timely invoices are raised in SAP including maintenance of the customer Masterfile. The individual will require strong managerial skills to both oversee a sizeable team and liaise with senior leadership.

Minimum Requirements:

  • Relevant tertiary qualifications – B. Com or similar
  • Minimum 5 years’ managerial experience essential managing large transactional teams
  • SAP Billing experience essential
  • Computer Literate – excel essential

Skills & Attributes:

  • Experience leading finance process and change management ideal
  • Experience managing high performing teams
  • Previous experience in a matrix organization would be a distinct advantage and is highly preferable
  • Proven track record for improving process efficiencies
  • Strong leadership skills with an ability to motivate direct reports
  • High attention to detail is essential for success
  • Excellent communication skills both written and verbal, and internal personal skills
  • Excellent analytical and problem-solving skills
  • Ability to manage multiple projects concurrently
  • Ability to meet strict deadlines
  • Numerical accuracy
  • Attention to details
  • Solid attention to detail to ensure accuracy of information
  • Able to work under pressure, target driven, self-motivated & innovative
  • Ability to multi-task
  • Integrity and trust
  • Action orientated
  • Time management
  • Drive for results
  • Strong Interpersonal skills
  • High energy levels
  • Accurate updating of reports
  • Excellent verbal and written communication skills
  • Outstanding communication and negotiation abilities as well as Proficient in English
  • Strong people management skills
  • Knowledge of performance evaluation procedure
  • Ability to liaise professionally with personnel at all levels
  • Objection handling telephonically

Job Function:

  • Process invoices daily/weekly/monthly
  • Proactive identification of simplification/automation opportunities
  • Process credit memos
  • To participate in various ad-hoc projects where necessary
  • Preparation of Billing reports
  • Ensuring strict adherence to Company policy – zero audit queries or issues               
  • Report potential risks to senior management
  • Ensure that all jobs to be invoiced in turnaround time
  • Accurate & Timeous Invoicing-process invoices daily/weekly/monthly
  • Processed credit notes within the turnaround time
  • All intercompany invoices to be processed within the cut off dates of the Fidelity Services Group Calendar
  • ABSA Service – all jobs must be invoiced within the month we invoice
  • Meet deadlines with regards to Advance Bill Run & Intercompany Billing & Normal Billing
  • All contacts to be captured with the correct beginning & end dates
  • Open all new client accounts (Sold & Ship) with correct information received                                      
  • Extract daily, weekly and monthly reports from database
  • Monthly KPI’s for team
  • Communicate capturing cut-off deadlines to business
  • Ensure capturing deadlines are met
  • Deal with Billing queries from the business       

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