Job Summary
Our company is seeking an experienced administrator or operations coordinator to join our team. In this role, you will be responsible for coordinating the day-to-day operational activities of our company, ensuring that all tasks are completed efficiently and effectively.
The ideal candidate will have excellent organizational skills, strong attention to detail, and be able to work independently.
Previous experience in an administrative or operations role is a must.
If you are a motivated individual with a passion for efficiency and are looking to join a dynamic team, we encourage you to apply.
Key responsibilities
Supporting the management team with administrative duties.
Assist in interviewing and hiring new employees.
Complete all staff documentation.
Create employee employment letters.
Follow up with customer service representatives to ensure the staff receives their birthday incentive.
Make sure every Cway bottle is refilled with water and delivered to each store on a daily or weekly basis.
Ensure we have enough water for the stores every weekend.
Create a monthly training schedule for new employees.
Ensure that all employees sign the company documentation before they resume at the store.
Send new staff details (name, designation, date of resumption, account details, and salary) to the accountant, copying the head of operations and special project accountant.
Post daily clock-in reports on the company’s group chat.
Send the clock-in report to the accounting department on the 25th of each month.
Visit the Maestro’s unit on Mondays for store inventory.
Send an updated inventory report with an order requisition for the week to the Special Accountant, copying the Head of Operations.
Send the new staff details (Name, designation, date of resumption, and birth date) to the Head of Operations at the end of the month.
Assist in creating gelato, baked goods, and other tags needed for the stores.
Complete all extra tasks given by the Head of Operations and CEO.
Assisting with HR tasks such as onboarding and offboarding employees.
Skills and Qualifications
Proven experience as an administrator, office assistant or relevant role.
Outstanding communication and interpersonal abilities.
Excellent organizational and leadership skills.
Familiarity with office management procedures and basic accounting principles.
Excellent knowledge of MS Office and office management software (ERP etc.)
Familiarity with applicant tracking database systems.
Qualifications in secretarial studies will be an advantage.
High school diploma; BSc/BA in office administration or relevant field is preferred.
Excellent interpersonal skills to build strong relationships with colleagues.
Able to give and receive feedback and constructive criticism from a variety of channels.
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