Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Minimum Requirements
Qualifications:
- Matric
- B.Sc Degree or similar.
Experience:
- Minimum 5 years’ experience in life insurance underwriting at a senior level.
- Experience with life insurance automated underwriting systems is a requirement.
- Life, disability, dread disease and income protection product exposure is a requirement.
- Experience in business process design and business analyst experience an advantage.
- Experience in the design, build, testing and monitoring of underwriting rule trees and engines an advantage.
- Knowledge of PPS systems an advantage.
- Knowledge of PPS products an advantage.
Skills and Attributes:
- Demonstrated ability to prioritise and lead teamwork effort to achieve timely delivery or project milestones through multiple and conflicting objectives.
- Deep knowledge of the underwriting process, underwriting guidelines, automated underwriting programs and underwriting trends.
- Proficiency in Excel pivot tables for analysis.
- Ability to multi-task with strong time management skills.
- Ability to develop and maintain relationships with internal and external stakeholders.
- Excellent verbal and written communication skills in addition to the capacity to listen to stakeholder requirements and express opinions, information and key points of view clearly and assertively.
- Ability to execute specialised work efficiently, with confidence and competence, with above average attention to detail.
- Strong analytical and critical thinking capabilities.
- An affinity for technology and innovation, with strong software skills.
Duties and Responsibilities
- Development of underwriting content in the Underwriting Rules Engine (URE):
- Collaborate with the Chief Underwriter and Medical Officers to co-design underwriting policies that can be effectively deployed in the URE.
- Design condition specific decision trees to support the application of underwriting policies and product rules for multiple channels in the URE.
- Utilise deep technical knowledge of the URE to guide the Chief Underwriter and Medical Officers on design options that maximise underwriting policy application in the URE.
- Define and design rules within the automated underwriting software that are required for the effective application of the condition decision trees e.g., combined complex condition rules.
- Identify integration points and handoffs between the URE and other applications e.g., workflow, PRO-FiT, and determine requirements for optimal integration within the wider PPS system architecture.
- Develop and maintain design documentation.
- Develop business requirements specifications.
- Develop and maintain change control documentation.
- Oversee the development and testing phases of the URE through the Agile development process.
- Develop testing scenarios and requirements and conduct testing of new developments in the URE.
Optimise effectiveness of the URE:
- Define and document URE performance and business reporting requirements.
- Analyse data and deliver insights to identify opportunities to optimise performance and utilisation.
- Conduct post implementation review of deployed protocols to ensure these are performing as intended.
- Amend URE decision trees and rules as underwriting policies and product rules are revised.
- Integrate URE automation design with sales and operations business processes to ensure these are effective and efficient.
- Effectively manage IT deliverables related to the URE development, including but not limited to business specifications, development, testing and change control.
Product Development and Innovation:
- Provide input to Product Development and Operations on product and process improvement opportunities that become evident at underwriting stage and make recommendations on potential solutions.
- Provide automated underwriting specialist input for new product development or special offers.
- Develop and maintain awareness of local and global industry trends and best practice.
- Assess viability of third-party solutions that could enhance and mature PPS’s automated underwriting capability.
- Explore opportunities to enhance PPS’s underwriting philosophy and underwriting practices to secure competitive advantage while appropriate mitigating risk.
Compliance and audit:
- Design and implement underwriting audit guidelines and procedures.
- Conduct scheduled audits to assess compliance of tele-underwriting with agreed practices.
- Execute compliance control tasks to mitigate risk linked to the URE.
- Make recommendations on opportunities to improve the effectiveness of the tele-underwriting process and develop skill and competence of tele-underwriters.