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M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go PayGo solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of cus…
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Product Manager – Retention
Working as a Product Manager in our Retention Group offers the chance to collaborate with very talented groups of inhouse Engineers, Designers and Data Scientists solving real world problems that have a huge scale of impact across Africa.
Retention are responsible for retaining our customers by continuously providing them with life changing products such as cash loans, insurance, and buy-now-pay-later products.
- Digital Financial Services – We are dedicated to offering our customers financial services, such as cash loans, through our M-KOPA App and across our key markets.
- Eligibility -Collaborate with data scientists to implement real-time eligibility decisioning, enabling M-KOPA to determine if a customer is eligible for financial services.
- Identity – Responsible for ensuring M-KOPA users can seamlessly and securely authenticate across our suite of apps.
- Customer Interactions – Responsible for direct interactions with customers, including the native Android app, SMS, and USSD services.
Method of Application
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