Advans offers a wide range of simple and easy to access financial services tailored to clients’ needs.Job Description
SME Clients Prospection
SME Clients Management (Loan, Deposit & Financial services)
Debt/Recovery Management
Responsibilities
Customer Service Management:
Commercial Activities:
Prospect SME clients in the zone of intervention (markets and commercial areas) by collaborating with the other SME managers
To introduce Advans La Fayette MFB products and services to target population
To follow-up the prospects by a regular contact with the identified potential clients
To propose the new products and services to his/her current clients and associates
To identify clients’ needs and propose new products/services to the management
Manage relationship with his/her client and give financial advice
Loan Activities:
To assist the clients for loan application
To conduct an accurate loan appraisal and to collect detailed information (personal, business, guaranties) on the field.
To present the loan request at the Loan committee
To monitor the loan portfolio and to follow the timely repayment
To organize recovery actions in case of late repayment
To maintain a regular contact with clients by organizing visit on the field
To become a respected and active stakeholder in the intervention zone by spending most of the time on the field and creating a trusty relationship with SME clients
Savings and Deposits Activities:
To encourage and ensure the SME clients maintain an active deposit account with the bank
To introduce Advans La Fayette MFB's financial services to target population, follow up on these prospects to create a strong deposit portfolio.
Administrative Tasks:
To keep complete and detailed documentation on each client
To input and update client data in the CRM and other business tools provide by the company
To create and update loan applications in the MIS.
Organization and Control:
To prepare a weekly planning with the expected tasks and visits to be done
To share information and best practices with the other SME Managers
To report all the issues related to the job with the Branch Manager
To analyse the client portfolio by using operational reports.
Requirements
Candidates should possess a Bachelor's Degree in related fields with 2 – 3 years work experience.
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