Tasks
Operational Delivery
Provide input in the creative design and implementation of new technology and system changes
Provide solutions to minimize/negate impact of technical problems impacting the delivery of content within the VOD value chain.
Ensure Implementation and support of new VOD technologies
Provide input into the investigation of VOD technology equipment functionality, capacity and capabilities for future growth.
Manage a workflow disaster recovery process.
Assess operational risks and anticipate future customer needs.
Provide technical support in an environment that functions 24/7
Provide input or advice on systems maintenance and setup.
Provide input into systems maintenance budget.
Monitor the VOD automation system and report on problems and attempt possible short term fixes
Manage software updates and installations
Provide weekly statistics as well as incident reports to Head of VOD Operations
Stakeholder Management and Benchmarking
Pick up trends in the environment and effectively communicate trends to relevant stakeholders,
Provide feedback on deliverables through appropriate communication channels and technical report writing
Stay abreast of latest technology that has the potential to impact the VOD and linear broadcast environments.
Qualifications
Bachelors in Computer Science or Electrical Engineering
Red Hat Certified System Engineer
Experience
A minimum of 3 – 5 years working experience supporting and maintaining a technical VOD environment
Proven track record of fault finding and troubleshooting in a complex technical environment
Experience in Linear Broadcast and/or VOD delivery value chain
Understanding of the VOD value chain and systems knowledge relating to file based workflows
Understanding of audio, video file based workflows and knowledge of encoding technologies
Understanding of SD, HD and UHD technology
Administration of Linux servers (minimum 3 years)
Network and storage administration, configuration and fault diagnostic knowledge
Experience with virtualization technologies
Experience in creating high availability systems
Experience with micro-services and container orchestration
Scripting knowledge in BASH or Phyton (advantageous)
Understanding and implementation of Cloud technologies (advantageous)
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