Job Description
Support the design, development, functionality and manufacture of products across PL.
Interface with relevant teams to drive consumer focused innovative and optimized product.
To support the NPD team within their development plans to ensure quality and safety compliance across all PL development by adhering to legislation and NPD approval processes to protect the brand reputation and financial impact on the business. To ensure launches and deliverables are met on time and are financially feasible.
Update and implement the CTSO into the business and the supplier base and maintain all quality processes and correct paperwork.
Product specifications and RAG process kept for each product and database maintained
Ensure product specifications conform to the quality standards
Write quality protocols/SOP’s procedures and manuals for the relevant categories to ensure quality maintenance.
Implement the China QA office is used for all export requirements and the RAG process is followed.
Prepare on going and timeous sales, quality and corrective action reports (including scorecard, supplier scorecards) for management through drawing, analysing and interpreting accurate data
Responsible for customer complaints/queries, red alerts, public product recall, product withdrawals and corrective action plans, and review and communicate TQM results to relevant stakeholders.
Lead regulatory change – to manage new legislative requirements into the categories, communicate and ensure total compliance of this within product developments.
Technical training – product and process training for new product launches.
Regular supplier audits.
JOB EXPERIENCE
Minimum 2 years practical knowledge in textile and accessory development, testing and/or quality control.
EDUCATION
Diploma/Degree in Clothing and Textile Technology
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