Windchill Business Administration duties:
Lead in large Digital Technology projects in the PLM environment.
Work with externally contracted world leading PLM software specialists to execute PLM projects & system upgrades.
Configuring PLM system environments to implement and optimise process solutions.
Configuration and Managing PLM environment to ensure excellent data governance.
Supervise Windchill User Roles, Domain Policies, Access Control and Product Contexts.
Mentor to PLM Team support personnel and Business team Super user.
Constant evaluation of PLM systems with the focus on Operational Expenses
Windchill System Administration duties:
Setting standards on optimising Windchill system health and stability.
Have a good understanding of all the following activities to be able to supervise, mentor and/or troubleshoot with various teams responsible for:
Managing Windchill Servers, Services and Properties via System Administration Utilities, Windchill Shell and various property files
Managing various object Queues (e.g. Publication Queues and Workflow queues)
Check System performance using Monitoring Tools
Assist IT with Database diagnostics.
Managing of CAD visualisation Publishing System (e.g. CAD Workers and Arbortext Publisher workers)
Windchill license management – Manage variety of annually renewed user subscription licenses.
Monitor License Usage
Assist IT in Daily, weekly, Monthly System Monitoring & cleanup tasks (Diskspace usage, Removing unreferenced files from Vaults)
Managing & trouble shooting log files -SQL server log files, Directory Server Logs, Method Server Logs, Web server logs
Perform Workgroup Manager Maintenance Tasks
Configure Windchill, Creo, Arbortext, Creo Illustrate and Publishing Engine integrations.
Apply Maintenance Patches and Updates when required.
Execute Major Windchill upgrades as required with the help of 3rd party strategic partners.
Work with IT to Clone Production servers to Test Server
Windchill Browser Support
Windchill SQL database support
Web Server and Servlet Engine Support
Windchill Software compatibility Matrices Support
Troubleshooting system issues
Bachelor’s degree in computer science/computer engineering/ Information systems/ 5 years’ Experience in Windchill System & Business Administration
Minimum 5 years in relevant Digital Technology Systems/Engineering
Fast Learner with excellent listening and analytical skills.
Good understanding of PLM processes in Discrete Manufacturing Business
Excellent Information System problem-solving skills on production systems
Excellent communication skills & ability to interact at all levels.
Ability to manage daily time utilisation and workload.
Experience in Content Management (DITA & Arbortext)
Understanding of XML language use in object configuration files.
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